Shipping policy
Shipping Policy
At Hookelle, we proudly offer FREE Worldwide Shipping on every order.
Processing Time
Orders are typically processed within 1–3 business days.
Orders are not processed on weekends or public holidays.
Delivery Time
Estimated delivery time:
- 7–10 business days
Actual delivery may vary depending on destination, customs processing, local courier services, and seasonal demand.
Shipping Coverage
We currently ship to customers worldwide.
Order Tracking
Tracking information will be sent via email once your order has been shipped.
Customs & Import Duties
International orders may be subject to customs duties or import taxes imposed by local authorities. These charges are the responsibility of the customer.
Shipping Delays
Unexpected delays may occur due to:
- Severe weather
- Customs inspections
- Peak holiday periods
- Carrier disruptions
We appreciate your patience and understanding.
If you have questions regarding your shipment, please contact: